Privacy Policy

Last updated: July 2026

1. Introduction

Blue Ocean Agency ("Blue Ocean," "we," "us," or "our") operates the website blueocean-agency.com (the "Site") and provides agency advertising account services — the provisioning, funding, replacement, and support of agency ad accounts on platforms such as Facebook, Google Ads, TikTok, Snapchat, Taboola, and Bigo Ads (the "Services"). We are committed to protecting the privacy of visitors, prospective clients, and clients. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site, contact us, or engage our Services.

By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Site or Services.

2. Information we collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

Information you provide

• Contact details such as your name, company, email address, and any information you include when you complete a form or email us.
• Service enquiry details such as the advertising platform you are interested in, your expected monthly ad spend, and the message describing your business and goals.
• Client onboarding and verification information shared during the course of an engagement, which may include business details, website and product information, billing information, and advertising account identifiers such as Business Manager or MCC IDs.

Information collected automatically

• Device and usage data such as IP address, browser type, operating system, referring pages, pages viewed, and timestamps.
• Cookies and similar technologies used to operate the Site, remember preferences, and measure performance. See our Cookie Policy for details.

Information from third parties

• Advertising platforms may share account status, spend, and billing data related to the agency ad accounts we provision for you.
• Publicly available business information used to verify prospective clients during onboarding.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the information or Services you request.
• Provision, fund, monitor, replace, and support the agency ad accounts you engage us for.
• Verify your business and communicate with you about onboarding, funding, and account status.
• Analyse Site usage and measure the performance of our own promotion of the Services.
• Protect against fraud, secure our systems, and enforce our terms.
• Comply with legal obligations and resolve disputes.

4. Legal bases for processing

Where applicable law (such as the EU/UK GDPR) requires it, we rely on the following legal bases to process personal information:

• Consent: for example, when you opt in to marketing communications or non-essential cookies.
• Contract: where processing is necessary to provide Services you have requested.
• Legitimate interests: such as improving our Services, securing our Site, and understanding our audience, provided these interests are not overridden by your rights.
• Legal obligation: where we must process information to comply with the law.

5. How we share information

We do not sell your personal information. We may share it with:

• Service providers who perform functions on our behalf, such as hosting, analytics, email delivery, and customer relationship management.
• Advertising platforms strictly as needed to provision, fund, and maintain the agency ad accounts you have engaged us for.
• Professional advisors such as accountants, auditors, and lawyers where necessary.
• Authorities when required by law, regulation, legal process, or to protect our rights.
• Successors in connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Cookies and tracking

We use cookies and similar technologies to run the Site, remember your preferences, and measure performance. You can control cookies through your browser settings and, where offered, our cookie controls. For full details, please read our Cookie Policy.

7. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymise it. Retention periods vary based on the type of information and the context in which it was collected.

8. Your rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to delete your personal information in certain circumstances.
• The right to restrict or object to certain processing.
• The right to data portability.
• The right to withdraw consent at any time, without affecting prior processing.

To exercise any of these rights, contact us at hello@blueocean-agency.com. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.

9. Data security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

We are based in the United States, and your information may be processed in countries other than the one in which you reside. Where we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place, consistent with applicable law.

11. Children's privacy

Our Site and Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Material changes may be communicated through the Site or by other means where appropriate.

13. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@blueocean-agency.com
• Post: Blue Ocean Agency, 1720 Carey Ave, Suite 300, Cheyenne, WY 82001, United States